Tag: chatbot

Here you will find all the articles with the tag: chatbot.

Amazon also wants to reinvent search with AI

Amazon also wants to reinvent search with AI

Bloomberg has discovered that Amazon has vacancies open to come up with its own AI search functions aided by a chatbot. Amazon refers to a "once-in-a-generation" transformation of how users interact with its webstore. In the process, Amazon is the next tech giant with a desire of tinkering with ... Read more

date20 days ago
‘ChatGPT creates mostly insecure code’

‘ChatGPT creates mostly insecure code’

Moreover, the chatbot fails to alert users to its coding defects - even though it could do so. This week The Register reported on research that shows ChatGPT not only produces mostly insecure code but also fails to alert users to its inadequacies. The striking thing is that it is perfectly capab... Read more

date2 months ago
Contact center solution Amazon Connect gets major update

Contact center solution Amazon Connect gets major update

Cloud contact center solution Amazon Connect recently received a major update. Amazon Connect allows companies to contact and answer customers in multiple channels. The latest update speeds up the workflow of customer service agents. Amazon Connect Cases Amazon Connect Cases, one of the ne... Read more

date12 months ago
Google expands ecosystem for Business Messages

Google expands ecosystem for Business Messages

Google is expanding its ecosystem of partners for its Business Messaging service. New partners include Twilio, Genesys Telecommunications and Avaya. Google Business Messages is an AI-based system that allows customers to chat directly with businesses found on Google Maps search or a company webs... Read more

date1 year ago
Avaya launches Virtual Agent, an out-of-the-box service bot

Avaya launches Virtual Agent, an out-of-the-box service bot

Avaya Virtual Agent is now available. The solution allows organizations to automate customer service without programming. Avaya develops communications technology, ranging from video conferencing to complete call centre platforms. The most recent introduction is Virtual Agent. The solution enabl... Read more

date1 year ago
Atlassian acquires AI chatbot specialist Percept.AI

Atlassian acquires AI chatbot specialist Percept.AI

Atlassian recently acquired chatbot specialist Percept.AI. Atlassian plans to integrate the AI chatbot specialist's technology into its Jira solutions. Atlassian has been increasingly expanding its Jira portfolio. In the past two years, Halp (Slack specialist), Mindville (enterprise assets) and ... Read more

date1 year ago
Salesforce expands employee wellbeing with Work.com updates

Salesforce expands employee wellbeing with Work.com updates

Salesforce announced that it's bringing updates to Work.com, its employee engagement platform. The updates include enhancements that affect the worker's wellbeing, career advancement, fulfilment, productivity, and support. The new additions include Work.com Wellbeing, which will help employees w... Read more

date2 years ago
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