Here you will find all the articles with the tag: chatbot.
Bloomberg has discovered that Amazon has vacancies open to come up with its own AI search functions aided by a chatbot. Amazon refers to a "once-in-a-generation" transformation of how users interact with its webstore. In the process, Amazon is the next tech giant with a desire of tinkering with ... Read more
20 days ago
Moreover, the chatbot fails to alert users to its coding defects - even though it could do so. This week The Register reported on research that shows ChatGPT not only produces mostly insecure code but also fails to alert users to its inadequacies. The striking thing is that it is perfectly capab... Read more
2 months ago
Google's AI tool Bard has received an update. The generative chatbot has been enhanced with the tech giant's advanced large language model PaLM. This should give it more functionality. In an interview for the New York Times podcast, Google CEO Sundar Pichai indicated that the generative AI tool ... Read more
2 months ago
User testing shows that longer chat sessions can cause unexpected results. You can provoke the chatbot in human like behaviour. It will give inappropriate human-like responses which are definitely not in line with the tone of voice Microsoft is looking for. Microsoft is considering tweaks and ... Read more
4 months ago
Google is terrified of the danger that OpenAI's ChatGPT model poses to its supremacy in internet search. The corporation is reacting by dramatically extending efforts to bridge the divide between its own artificial intelligence capacity and that of ChatGPT, a sophisticated chatbot capable o... Read more
5 months ago
Cloud contact center solution Amazon Connect recently received a major update. Amazon Connect allows companies to contact and answer customers in multiple channels. The latest update speeds up the workflow of customer service agents. Amazon Connect Cases Amazon Connect Cases, one of the ne... Read more
12 months ago
Google is expanding its ecosystem of partners for its Business Messaging service. New partners include Twilio, Genesys Telecommunications and Avaya. Google Business Messages is an AI-based system that allows customers to chat directly with businesses found on Google Maps search or a company webs... Read more
1 year ago
Avaya Virtual Agent is now available. The solution allows organizations to automate customer service without programming. Avaya develops communications technology, ranging from video conferencing to complete call centre platforms. The most recent introduction is Virtual Agent. The solution enabl... Read more
1 year ago
Atlassian recently acquired chatbot specialist Percept.AI. Atlassian plans to integrate the AI chatbot specialist's technology into its Jira solutions. Atlassian has been increasingly expanding its Jira portfolio. In the past two years, Halp (Slack specialist), Mindville (enterprise assets) and ... Read more
1 year ago
Salesforce announced that it's bringing updates to Work.com, its employee engagement platform. The updates include enhancements that affect the worker's wellbeing, career advancement, fulfilment, productivity, and support. The new additions include Work.com Wellbeing, which will help employees w... Read more
2 years ago
