Everything there is to find on tag: Customer experience.
Qualtrics uses AI to accelerate market research
Qualtrics has announced new AI tools for market research. With synthetic consumer panels, organizations can q...
Tag: Customer experience
Timeline
Top story
Cisco CX wants to transform customer experience with AI
CX has become a key pillar of the Cisco story
Genesys and Scaled Cognition make AI agents more reliable
Genesys is partnering with AI lab Scaled Cognition to develop reliable agentic AI. The collaboration combines...
Top story
AI agents take control of customer experience at Genesys
During the Xperience 2025 conference in Nashville, Genesys announced a series of enhancements to its platform...
Genesys and ServiceNow strengthen ties for collaborative AI agents
Genesys and ServiceNow are expanding their collaboration with Agent2Agent orchestration, which allows AI agen...
Top story
The unique IT challenges of Carnival Cruise Line’s “floating cities”
And how HPE helps tackle those challenges
No Google Cloud for 12 hours due to power outage
Many German companies using Google Cloud had to do without it for much of Thursday. The service, which has a ...
Top story
HubSpot deploys specialized AI agents on platform
No vague promises, but concrete use-cases
Deloitte and AWS collaborate on fintech and banking services
Deloitte and AWS will jointly develop cloud-based banking services. The partners want to help financial organ...