NetSuite 2024 Release 1 now integrates Field Service Management
The recent release of NetSuite 2024 Release 1 includes several new features. Among them, Field Service Management (FSM) is now integrated, allowing companies to even better monitor the status of on-site work.
The introduction of NetSuite Field Service Management (FSM) in the recent NetSuite 2024... Read more
NetSuite shops at Oracle for technology to build out platform
NetSuite is taking full advantage of Oracle technology to build out the platform. The goal still seems to be to make NetSuite the most comprehensive platform. NetSuite is using Oracle technology to expand with more business applications and support more diverse business processes.
During SuiteWo... Read more
Salesforce unveils Field Service innovations powered by generative AI
The company is using its proprietary GPT platform to "revolutionize" Field Service across multiple industries.
This week Salesforce launched a new feature offering that will bring revolutionary innovations to the Field Service sector, Venturebeat reports.
The new service offering leverages Sa... Read more
Visma acquires OutSmart to expand in field service management
Visma announced the acquisition of OutSmart. The organization develops field service management software for small and medium-sized companies.
OutSmart was founded in 2011. The software helps companies create staffing plans, record hours and charge customers for the work of field service employe... Read more
Improve customer satisfaction by redesigning field service
Field service management is about managing and directing employees who are on the road or at customer sites. They are in the field. By nature, field service involves a reactive and quick approach. An IT system is often used for support. Yet it remains difficult to take support to the next level and... Read more