Everything there is to find on tag: Freshworks.
Tag: Freshworks
Timeline
Top story
Freshworks remains flexible and accessible, even with AI
Techzine visited the Refreshed '23 event Freshworks held in the Netherlands last month. The company's custome...
Freshworks improves customer service with AI tool Freddy and software suite
Freshworks has recently launched Customer Service Suite. This all-encompassing customer service solution uses...
Paper
Technology 2023: Four areas of focus
Some companies thrive in times of external uncertainty. They know how to manage complexity at scale. At the s...
Paper
The 10 priorities of the IT department
The IT department is currently under great pressure, partly because of the challenging economic conditions. T...
Freshworks gives AI assistant Freddy generative features
Freshworks has provided its built-in AI assistant Freddy with generative AI features based on ChatGPT. Freddy...
Paper
A comprehensive view on Service Management
Organizations are increasingly leveraging technology to meaningfully differentiate and transform employee eng...
Paper
Supercharging ITSM with ITOM
Combining the forces of IT Service Management (ITSM) and IT Operations Management (ITOM) is one of IT's best ...
Freshworks targets Freshchat and Freshdesk with Summer ’22 update
Freshworks merged updates for various products into its Summer '22 portfolio. The software provider wants to ...
‘Average IT professional wastes day a week on overcomplicated software’
Nine out of ten IT professionals are frustrated with their company's software. 89 percent say they spend clos...