Tag: Freshworks

Here you will find all the articles with the tag: Freshworks.

Freshworks focuses on IT Service and Operations Management

Freshworks focuses on IT Service and Operations Management

Freshworks announces two additions to its IT service and operations management platform. 'On-call management' and 'Automated Alert Grouping' will be available before the end of November to help solve infrastructure and application problems faster. Freshworks approaches IT service and IT operatio... Read more

date2 years ago
Freshworks targets startups with Freshstack

Freshworks targets startups with Freshstack

Freshworks announces Freshstack to better support startups. At the Refresh conference, the company unveiled its customer relationship management (CRM) suite, built for the needs of startups. In a press conference prior to Refresh, CEO Girish Mathrubootham explained that the most significant purc... Read more

date2 years ago
CRM supplier Freshworks files to go public

CRM supplier Freshworks files to go public

Freshworks filed paperwork late Friday with the US Securities and Exchange Commission for an initial public offering. The software-as-a-service customer relations management startup wants to list on the Nasdaq Global Select Market and is looking to raise $100 million through the sale of Class A sto... Read more

date3 years ago
Freshworks launches new CRM system

Freshworks launches new CRM system

Freshworks, a company that develops business software, has launched Freshworks CRM. The CRM builds on the company's existing CRM software but should be clearer and more complete. The new CRM system is built upon the Freshworks Neo platform. According to TechCrunch, it's essentially a rebrand of ... Read more

date3 years ago
Freshworks acquires AnswerIQ for AI in customer engagement software

Freshworks acquires AnswerIQ for AI in customer engagement software

Freshworks acquires AnswerIQ, a supplier of AI solutions. The acquisition is intended to supplement the AI engine in Freshworks' Customer Engagement software, so that users can make better use of their data. Known as Freddy, Freshworks' AI engine is designed to enable organisations to fully leve... Read more

date4 years ago
Freshworks announces Freshsuccess

Freshworks announces Freshsuccess

On Refresh2019, Freshworks' event, the company recently announced FreshSuccess. The new platform for Customer Success Management aims to improve the cooperation of teams in SMEs through the integration of multiple tools. In this way, users can optimally use data to grow as a small or medium-sized c... Read more

date5 years ago
1 2