Everything there is to find on tag: Genesys.
Genesys and Scaled Cognition make AI agents more reliable
Genesys is partnering with AI lab Scaled Cognition to develop reliable agentic AI. The collaboration combines...
Tag: Genesys
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AI agents take control of customer experience at Genesys
During the Xperience 2025 conference in Nashville, Genesys announced a series of enhancements to its platform...
Genesys and ServiceNow strengthen ties for collaborative AI agents
Genesys and ServiceNow are expanding their collaboration with Agent2Agent orchestration, which allows AI agen...
Genesys launches tools for supervisors to improve customer experiences
Genesys has announced new AI capabilities for supervisors in Genesys Cloud. These innovations help organizati...
Genesys joins Google Cloud to bring a new contact center experience
Genesys partners with Google Cloud to introduce the next generation of call center technology. Genesys Tel...