Tag: IT Service Management

Here you will find all the articles with the tag: IT Service Management.

Supercharging ITSM with ITOM

Supercharging ITSM with ITOM

Combining the forces of IT Service Management (ITSM) and IT Operations Management (ITOM) is one of IT's best decisions to keep the business always on. The book "Supercharging ITSM with ITOM for Dummies" discusses how to solve the challenges faced by IT leaders. ITSM includes all activities for d... Read more

date1 year ago
New customers get a free year of IFS assyst

New customers get a free year of IFS assyst

A promotion from IFS allows new customers to get a free one-year license for service management solution IFS assyst. Organizations that purchase a three-year license before November 2023 receive the first year free of charge. IFS announced the promotion during IFS Unleashed, a recent conference... Read more

date2 years ago
Freshworks focuses on IT Service and Operations Management

Freshworks focuses on IT Service and Operations Management

Freshworks announces two additions to its IT service and operations management platform. 'On-call management' and 'Automated Alert Grouping' will be available before the end of November to help solve infrastructure and application problems faster. Freshworks approaches IT service and IT operatio... Read more

date3 years ago
ServiceNow experiences strong sales reassuring investors

ServiceNow experiences strong sales reassuring investors

ServiceNow reported Q2 revenue of $1.41 billion, above the analysts' estimate of $1.36 billion and up 32% year over year. The company reported that it had profits of $1.42 per share, also going above the estimates by analysts, who predicted $1.21. Most of the growth came from subscription revenu... Read more

date3 years ago
IFS acquires cloud ESM company Axios Systems

IFS acquires cloud ESM company Axios Systems

IFS has announced that it has acquired Axios Systems. Axios Systems specializes in Enterprise Service Management (ESM) software, an area in which IFS has also been developing recently. In a press release, IFS says that the company has invested in expanding its Service Management activities in re... Read more

date3 years ago
Ivanti completes acquisition of MobileIron and Pulse Secure

Ivanti completes acquisition of MobileIron and Pulse Secure

The combination enhances Ivanti’s security offerings. Ivanti has announced it has closed the acquisitions of MobileIron and Pulse Secure. Salt Lake City based Ivanti automates IT and security operations to discover, manage, secure and service from cloud to edge. MobileIron a leading provide... Read more

date3 years ago