‘Problems with hard drives mainly due to aging’
Problems with hard drives are mainly caused by aging drives. This concludes cloud backup and storage specialist Backblaze in its annual survey of its own non-working hard drives.
The backup and storage specialist annually investigates what causes hard drives to experience problems This is based ... Read more
Apple’s butterfly keyboard fiasco results in $50M settlement
Apple agrees to compensate users of its butterfly keyboard with a $50M settlement. Apple was allegedly aware of faults and failures while shipping the designs.
Multiple Apple customers started a class action lawsuit in the states of Florida, California, Michigan, Illinois, New York, New Jersey, ... Read more
Customer problems are solved better and faster with AI
An unsatisfied customer is, at best, a prospect. However, you will have to move heaven and earth to retain such a customer. One of the ways to prevent dissatisfaction is to solve customer problems quickly. Using automation to solve customer problems will help you solve disputes earlier and better. ... Read more
Latest Windows 10 update restarts PCs without permission
Windows 10 users who install the latest June-update of the operating system (OS) might run into the problem that the computer will do a hard reboot by itself. Microsoft has acknowledged the problem and is working on a fix.
Windows 10 received the previously announced May update (version 2004) at... Read more
Microsoft has lost its grip on the Windows 10 update process
Microsoft officially released a new major update of Windows 10, the so-called May 2020 (feature) update. However, this update is only being rolled out on a very limited number of devices. There have been some significant problems with the update, and therefore it is not recommended to install the u... Read more
O2 claims huge damages from Ericsson for network problems
Last week in the United Kingdom there was a major failure on the O2 network. That company is now claiming tens of millions of pounds' worth of compensation from the Swedish network giant Ericsson. The failure was caused by an expired software certificate.
That's what The Telegraph says in a message.... Read more
Users report connection and charging issues with iPhone XS and XS Max
The iPhone XS and XS Max are the new top devices from Apple. But in some cases they are already affected by problems. It turns out that the devices do not always charge well and quickly and there are other problems.
The problem does not affect all devices. It seems, as business magazine Forbes write... Read more