Tag: Salesforce Customer 360

Here you will find all the articles with the tag: Salesforce Customer 360.

Salesforce updates Customer 360 ahead of Dreamforce

Salesforce updates Customer 360 ahead of Dreamforce

Salesforce announced new automation features and data integrations for CRM platform Customer 360. Customer 360 consists of multiple software categories. Marketing tools run in the Marketing Cloud, sales solutions run in the Sales Cloud, and so on. Salesforce recently announced a series of new f... Read more

date2 years ago
Salesforce’s Slack Customer 360 integrations are here

Salesforce’s Slack Customer 360 integrations are here

Salesforce’s first integration with Slack is now available across its clouds and on Customer 360. The effort aims to augment hybrid work while resolving customer queries and closing sales rapidly. Like its Tableau and MuleSoft acquisition, Slack is leveraged as a tool that stands alone as an a... Read more

date3 years ago
Salesforce launches Loyalty Management service

Salesforce launches Loyalty Management service

The new service will allow companies to build "intelligent" loyalty programs for both its B2B and B2C customers. Salesforce announced this week that it has launched Loyalty Management, a new product for companies across industries, including retail, consumer goods, manufacturing, travel and hosp... Read more

date3 years ago
Salesforce will change more than customers think

Salesforce will change more than customers think

At the last Dreamforce event, Salesforce made some announcements again. The most important one was the presentation of Salesforce Customer 360, a new Salesforce product that will be available to most customers for free and will completely change the way we work with Salesforce. It wasn't presented ... Read more

date5 years ago