Here you will find all the articles with the tag: Salesforce.
Salesforce and WhatsApp are collaborating to help companies communicate with customers on the Salesforce 360 platform. The integration should make it easier to offer new customer experiences. The partners announced the news at Dreamforce 2022, a yearly conference. The WhatsApp Business Platform ... Read more
2 years ago
IBM equipped its Sentinel backup system with snapshot technology for SAP HANA and Salesforce environments. IBM Spectrum Sentinel for SAP HANA performs ransomware analysis on immutable primary storage snapshots, including automated recovery orchestration. IBM Spectrum Copy Data Management is used... Read more
2 years ago
During Dreamforce, Salesforce introduced the new solution Salesforce Genie. With Salesforce Genie, the company is building on the success of Customer 360 and its own Customer Data Platform. Salesforce calls it its biggest innovation within the Salesforce Platform over the past 20 years. At Sales... Read more
2 years ago
Salesforce announced a marketplace for carbon credits. The upcoming Net Zero Marketplace helps buyers find reliable vendors. European organizations are required to limit their emissions. Companies can comply in several ways. Some start their own initiatives by, for instance, investing in renewab... Read more
2 years ago
Field service management is about managing and directing employees who are on the road or at customer sites. They are in the field. By nature, field service involves a reactive and quick approach. An IT system is often used for support. Yet it remains difficult to take support to the next level and... Read more
2 years ago
Salesforce has announced Flow for Industries on the eve of Dreamforce 2022. The tools should help companies automate processes in specific industries. The low-code tools in Flow for Industries are an extension of the existing Flow suite, allowing companies to run daily processes at scale with fe... Read more
2 years ago
Salesforce announced new automation features and data integrations for CRM platform Customer 360. Customer 360 consists of multiple software categories. Marketing tools run in the Marketing Cloud, sales solutions run in the Sales Cloud, and so on. Salesforce recently announced a series of new f... Read more
2 years ago
Last weekend, Formula 1 visited Zandvoort again. It seemed almost impossible that the Netherlands would return to the racing calendar, but they succeeded. Good to know is that Formula 1 has no regrets about Zandvoort. According to Formula 1, it's an example of how to organize a good event, create a... Read more
2 years ago
Salesforce released a preview of the Winter 23 release. The edition should make it easier for companies to automate and scale complex business processes. The preview introduces hundreds of improvements and additions coming in the Winter 23 release of the Salesforce 360 platform. The new function... Read more
2 years ago
Pega Systems has introduced Pega Process Extender for Salesforce Lightning. With this tool, companies can directly integrate workflow automation into the CRM platform. Specifically, the tool enables drag-and-drop automated workflows directly into Salesforce. Sales and customer teams can automate... Read more
2 years ago
