ServiceNow makes Lightstep UQL generally available
ServiceNow has made Lightstep Unified Query Language (UQL) generally available. The solution provides observability-as-code and helps manage Kubernetes-based applications. Users gain visibility into Kubernetes-based applications at scale.
According to ServiceNow, the tool helps DevOps specialist... Read more
ServiceNow expands Lightstep by acquiring Era Software
ServiceNow announced the acquisition of Era Software. The company develops observability and log management software. ServiceNow plans to add Era Software's technology to Lightstep, its most important observability solution.
Era Software was founded in 2019. The startup grew rapidly in the past... Read more
ServiceNow Tokyo edition should better help businesses in these challenging times
At ServiceNow, they have updated their platform to a new version. Each new version is named after a city and this time it was Tokyo's turn. In this new version, ServiceNow focuses mainly on additional features and tools to support companies in these complex macro economic times.
Organizations cu... Read more
ServiceNow San Diego aims for big productivity boost
When Fred Luddy founded ServiceNow, the goal was to build a platform on which many services and products could be built. The company went on to build just such a range of services, such as ITSM, customer service management, IT operations management, field service management, banking operations, and... Read more
Pegasystems and ServiceNow miss revenue targets
Pegasystems and ServiceNow presented disappointing quarterly figures. The organizations failed to meet revenue targets set for the second quarter of this year. Nonetheless, both remain optimistic about the remainder of 2022.
The IT industry suffers from macroeconomic circumstances. On Wednesday... Read more
ServiceNow’s McDermott tells a story but the chances are it’s true
Digital transformation is huge, getting bigger and is the key to the future of business. Nothing exactly new in that suggestion, and neither is there much new about the suggestion that such success hangs on a strong focus on platforms - which in practice will mean the emergence of one, dominant pla... Read more
ServiceNow acquires Hitch to better use employees’ skills
To help customers make the best use of their employees, ServiceNow has acquired Hitch. Hitch allows ServiceNow customers on the Now platform to use Hitch to match their employees' skills to projects. Hitch adds a layer of AI-based insights to help with this.
The goal is to reduce the so-called s... Read more
ServiceNow launches Procurement Service Management
Procurement Management Service is now available. The solution automates and analyzes daily procurement tasks.
Procurement is an umbrella term for purchasing processes, material planning and inventory management. COVID-19 has had a huge impact on the industry. In a recent PwC survey, 400 procurem... Read more
ServiceNow launches San Diego, newest version of ServiceNow Platform
San Diego, the name of the latest ServiceNow Platform release, is available starting today.
ServiceNow introduces Robotic Process Automation (RPA) tools, a new dashboard, and multiple industry solutions.
RPA in Now Platform San Diego
First, the new platform includes an Automation Engine. T... Read more
ServiceNow instances vulnerable to misconfigurations and data breaches
ServiceNow instances are vulnerable to data breaches due to misconfigurations of customer Access Control Lists (ACLs). This was discovered by the security specialists at AppOmni.
AppOmni discovered that misconfigured ACLs of ServiceNow instances enable data breaches. The vulnerability allows una... Read more