Here you will find all the articles with the tag: ServiceNow.
ServiceNow presented the latest version of its platform. This new release, named Vancouver, focuses mainly on generative AI, as it has added the necessary generative AI assistants. Customers can now get started with generative AI on the Now platform starting September 29. At ServiceNow, they did... Read more
7 months ago
Lucid Software has unveiled new APIs and a developer platform along with it. These innovations are already being put to use by Salesforce, Slack, ServiceNow and Notion, and others. Lucid touts the Visual Collaboration Suite as useful for creating applications and integrations to make collaborati... Read more
9 months ago
ServiceNow has added two new generative AI tools to its platform: Case Summarization and Text-to-Code. The tools should speed up decision-making within companies by automating repetitive tasks. ServiceNow is bringing the two tools into its Now Assist portfolio. The Case Summarization tool uses g... Read more
9 months ago
New paradigms in cloud-native development are creating a greater need for observability. OpenTelemetry must play a central role in this. Without insight, you can't make informed decisions. That fact is the basis for the deluge of observability solutions and approaches that are currently sweeping... Read more
10 months ago
ServiceNow is integrating more AI functionality into its platform. It recently introduced the AI chatbot Now Assist for Virtual Agent. The generative AI chatbot should help employees surface business information easier and faster. This is based on natural language search queries. The AI chatbot ... Read more
10 months ago
This year ServiceNow hosted another global Knowledge event, the last one was four years ago. A lot has changed since 2019, for example, the company is now four times bigger and has twice as many products. Also, Bill McDermott is now at the helm as CEO, which provides new momentum and possibly even ... Read more
11 months ago
ServiceNow Utah is the latest version of the ServiceNow platform. It focuses on improving processes, hence the addition of process mining. Looking at other updates, we see a focus on workplace design, health and safety within organizations and more opportunities to get the most out of your workforc... Read more
1 year ago
There are few software platforms more important to (large) organizations than ServiceNow. Yet a very strong ITSM image still clings to the company. This while it is now much more broadly relevant. Jean Pierre van Tiggelen, Country Manager ServiceNow Netherlands, sees this too, but also sees that it... Read more
1 year ago
ServiceNow announced a strategic investment in Snyk. The startup focuses on helping developers detect and fix code vulnerabilities. The Wall Street Journal reported that the investment is worth $25 million. ServiceNow's investment isn't just about the money. The company also built an integration... Read more
1 year ago
ServiceNow has made Lightstep Unified Query Language (UQL) generally available. The solution provides observability-as-code and helps manage Kubernetes-based applications. Users gain visibility into Kubernetes-based applications at scale. According to ServiceNow, the tool helps DevOps specialist... Read more
1 year ago
