ServiceNow and SoftwareOne plan to collaborate more closely to help customers maximize the Return
on Investment (ROI) of their cloud spending. This will enable them to invest more in innovation
and the optimization of their IT operations, they say.
The two companies are entering into a multi-year partnership to align their offerings to better
serve their customers. Thus, they aim to enable their customers to achieve faster and better IT
innovation, improving operational efficiency, and unlocking new opportunities for growth.
Resources for ROI improvement
This includes gaining greater insight into their IT landscape and resources, controlling the
growing cost of software, and—very importantly today—establishing a solid data foundation for
supporting AI initiatives, as well as security and other areas. This allows customers to improve
their ROI and achieve an intuitive user experience, enabling in-house employees to perform tasks
more efficiently, thus promoting customer satisfaction.
The solutions emerging from this collaboration are yet to be seen, but the continued partnership
is expected to create a joint offering that combines ServiceNow’s workflow automation with
SoftwareOne’s software and cloud expertise.
Also read: ServiceNow lays foundation for agentic AI with business transformation platform