ServiceNow Washington seeks balance between human and artificial intelligence
ServiceNow has presented the Washington D.C. platform release, in which generative AI takes a major role. In addition, ServiceNow also presents other new features, including Workflow Studio, Platform Analytics, Sales and Order management and the Common Services Data Model.
It is that time again ... Read more
ServiceNow acquires 4Industry and Smart Daily Management app
ServiceNow, which specializes in workflow automation, has acquired Netherlands-based 4Industry. This company offers a suite of digital tools to optimize work processes in the manufacturing industry. In addition, ServiceNow has acquired the Smart Daily Management app, an employee application develop... Read more
StarCoder2 has three variants: trained on 619 programming languages
Hugging Face, ServiceNow and Nvidia recently introduced three open-access LLMs under the name StarCoder2. These LLMs are ideally suited for performing code-related tasks.
The partnership of Hugging Face, ServiceNow and Nvidia has developed three LLMs in different sizes within the StarCoder2 port... Read more
It’s Love Data Week: why you should treat your data with love
On Valentine's Day, we publish an article that you might not immediately expect from us. We want to talk about the love of data. After all, it is Love Data Week. We asked six companies to talk about their love for data and why businesses should continue to pay attention to it.
More and more comp... Read more
ServiceNow invests in Plat4mation to help German SMBs digitalize
ServiceNow has made a strategic investment in Plat4mation. With the investment in the IT consultant, ServiceNow aims to create customer value faster and stimulate partner growth.
ServiceNow Ecosystem Ventures has chosen to invest in Dutch company Plat4mation for its first investment. ServiceNow... Read more
ServiceNow Specializations program demonstrates partner expertise
ServiceNow unveiled a new partner program during its Sales Kickoff event. It allows partners to demonstrate which ServiceNow specialty they possess: 'Service Operations,' 'Serve the Customer', and/or 'Power the Employee.'
Companies approaching ServiceNow service providers will see which party th... Read more
How a small service provider chose for ServiceNow
ServiceNow markets itself as the platform of platforms, enabling you to digitize and streamline all your business processes. ServiceNow customers are usually large organisations. Think of multinationals, hospitals, governments, etc. Yet, we recently spoke with AVEX, an SMB audiovisual service provi... Read more
ServiceNow acquires UltimateSuite, which automates employee tasks
Task mining identifies where each employee has time to gain. Czech UltimateSuite promises to make companies 10 percent more innovative within four weeks. ServiceNow has seen the startup's potential and has agreed to acquire it as a result.
How much UltimateSuite has cost ServiceNow hasn't been d... Read more
ServiceNow provides Now Assist with more GenAI features
ServiceNow has announced that it has expanded the GenAI functionalities of Now Assist. As of today, Now Assist is also available in Virtual Agent, Flow generation and Field Service Management (FSM). This allows customers to take advantage of GenAI features within these solutions.
ServiceNow has ... Read more
Bordeaux becomes carbon neutral with data and digital platform
Bordeaux is a metropole that is focussing on digital innovation. Bordeaux is trying to digitise as many processes as possible to improve its connection with citizens and businesses. In addition, Bordeaux is using all those innovations and data to reduce CO2 emissions and become energy-neutral by 20... Read more