WhatsApp focusses on conferencing, competes with Teams, Zoom and Meet
WhatsApp will soon allow users to invite participants to group calls through URLs. Furthermore, the organization is testing encrypted video conferencing with up to 32 participants. WhatsApp is expected to step up the competition with business tools like Teams, Zoom and Meet.
Mark Zuckerberg, th... Read more
WhatsApp introduces Cloud API for business use
WhatsApp introduced the WhatsApp Cloud API, a cloud-based API service. The API allows companies to more easily use the messaging platform to communicate with customers.
According to parent company Meta, the new WhatsApp platform is suitable for businesses of all sizes and helps them deploy Whats... Read more
WhatsApp is testing a new feature for organizing groups
WhatsApp, which is owned by Meta Platforms, is exploring a new tool called Communities to organize groups in broader structures that employers or schools might use.
Will Cathcart, WhatsApp's CEO, said the function would link together groupings of up to 256 individuals under larger banners where ... Read more
Following a €225 million fine from the Irish Data Protection Commission in September, WhatsApp has introduced "edits and clarifications" to its data privacy policies in Europe.
The modifications aim to "clarify" and "amplify" policies for those who don't use WhatsApp, as well as clea... Read more
WhatsApp given until the end of February to clarify policy change in the EU
The European Consumer Organization (BEUC) ... Read more
Meta will integrate Workplace and WhatsApp
Meta announces the integration of Workplace and WhatsApp. The integration will allow content in Workplace to be sent to WhatsApp contacts.
The integration is to be introduced sometime in 2022. The feature will allow Workplace users to send posts, photos and videos from Workplace to WhatsApp. Acc... Read more
EC defends Ireland’s tech watchdog as criticism mounts
The Commission rushes to the rescue of the beleaguered Irish privacy regulator.
Amid mounting criticism of Ireland’s privacy watchdog, top European Commission official Didier Reynders has come to Dublin’s defense. He is rejecting calls to penalize the country over claims it has failed to up... Read more
WhatsApp introduces Community feature on iOS
The new feature allows users to administer several groups at once, and will be available both on iOS and Android.
WhatsApp for iOS just released a new update for public beta testers. With that, WABetaInfo has been able to discover more about the upcoming Community feature. The publication also s... Read more
Facebook awaiting EU antitrust approval to acquire Kustomer
Kustomer offers CRM solutions that help businesses communicate with consumers easily via emails, calls, and even Whatsapp
Facebook announced a deal with Kustomer in November 2020, stating that it will help them scale up Whatsapp, which has seen a rise in post-pandemic usage. On the other hand, t... Read more
WhatsApp to bring encrypted backups support for users later this year
WhatsApp announced it will offer its users end-to-end encrypted backups later this year. Users will be able to choose how the encryption key is stored. The simplest storage form is for users to store the random 64-digit key themselves just like how Signal handles backups.
The users would need to... Read more