Customer service in 2024: AI is not a silver bullet
Good customer service is easier said than done. With the promise of AI still being translated into reality, w...
Good customer service is easier said than done. With the promise of AI still being translated into reality, w...
Everyone uses applications on a daily basis. Building, integrating and running them requires quite a bit from people and systems. Application development has recently undergone a huge metamorphosis. In particular, the emergence of cloud-native application development has caused fundamental changes. AI, especially GenAI, has also caused a major shift. Finally, the world’s largest OS, Microsoft Windows, also makes regular appearances on this page. You will stay up to date on all relevant application developments here.
In a survey of 250 customers, SAP noticed that blockchain is still being actively monitored. 92 percent of res...
Consumers seem to worry more and more about their data. At a time when data leaks, data abuse and data-related...
Salesforce has unveiled new features that allow sales and marketers to use its services more productively. The...
Microsoft extends its Windows 10 autumn updates support from 18 to 30 months for enterprise users and schools....
Over the past two years, eBay has been improving its information technology infrastructure. Now the company ha...
QNAP informs Techzine about the introduction of the TS-332X, a NAS that supports three SATA M.2-SSDs of 6Gb/se...
HubSpot has expanded its Enterprise offering with two new products. It concerns the Sales Hub Enterprise and S...
IBM AgroPad is a paper card that, in combination with an app, can measure soil quality thanks to machine visio...
Microsoft has given Outlook a new, simplified look. The new version is now available as a public preview. Memb...
Maker of marketing software HubSpot embraces Amazon Web Services (AWS) as its partner for cloud services. The ...