New paid tier (in addition to ChatGPT Plus) of ChatGPT should offer more control for use in business environments.
Many organizations today no doubt already use ChatGPT for a variety of purposes. Yet in terms of data privacy, that may not be the best idea. That is, there is quite a bit of ambiguity about how, where and when ChatGPT uses people’s data. This has already caused Italy to temporarily ban ChatGPT. All in all, ChatGPT so far is not exactly an application that should be widely used in an organization, especially in combination with sensitive data.
Build in more privacy for ChatGPT Business
OpenAI is obviously aware of these problems and is working on solutions to them. For example, on March 1, there was already an announcement that OpenAI would no longer use data for training purposes from customers through their API came in. This is still possible, but by default this feature is off. So it is an opt-in for users. In addition, data coming through the API is also retained for 30 days from that day onwards to show unwanted use and misuse of ChatGPT afterwards. After that, OpenAI deletes this data. So please note that this only applies to data coming through the API. It does not include ChatGPT itself.
For ChatGPT Business, which OpenAI says should become available within a few months, the company is not going to maintain this separation. In other words, ChatGPT Business will follow the same guidelines that OpenAI sets for data coming in through the API. So, by default, OpenAI does not use this data to train their model. At least that already makes the privacy issue a lot smaller for businesses.
In addition to more control over data, OpenAI also mentions in its own blog post that ChatGPT Business intends to give organizations the ability to properly manage their end users. What exactly is meant by that is not clear from the announcement. A logical interpretation would be the availability of a management environment in which the administrator can specify exactly which employee is allowed to do what with ChatGPT Business. But that is pure speculation at this point.
In addition to the rather casual announcement of ChatGPT Business, OpenAI has other news to report. For example, as of today, there is the ability to turn off your chat history. Any conversations you start after turning this off will no longer be used by OpenAI to improve their language models. In addition, they will also no longer be visible in the side panel. Again, your chat history does remain for 30 days before it is permanently deleted.
Today’s latest update involves an Export option. This is there to make it easier to send ChatGPT data to yourself. It should also better clarify what kind of information ChatGPT stores about you.
All in all, you can say that OpenAI is listening to what is happening in the market when it comes to ChatGPT acceptance. It did the same before with the introduction of plugins for ChatGPT to give models access to more and better data. They will also have to, of course, otherwise it cannot remain successful. Because a success it certainly is to date. Never has there been a consumer app that got to 100 million active users faster than ChatGPT. It only needed two months to do so. Whether ChatGPT Business will do as well (leaving aside the implementations of Microsoft and others) is of course the question. In any case, there is now a version that takes better account of data privacy than before.
Also read one or more of the stories below that we published about LLMs, ChatGPT, GPT-4 and other models:
Microsoft makes billion-dollar investment in ChatGPT maker OpenAI
Google announces public release GPT competitor Bard
Salesforce introduces Einstein GPT for sales, service, marketing and developers
The jobs most threatened by generative AI like ChatGPT
ChatGPT’s breakthrough raises alarm over AI use in education
Alternatively, you can browse through all of our stories on ChatGPT via this link.