Facebook Workplace, a version of Facebook for enterprises, will be given several new functions. In this way Facebook hopes to compete with Slack and Microsoft Teams. This includes an improved chat function, an algorithmic feed and a security check, reports TechCrunch.
With the new chat feature, users can now start chats, phone calls and video calls one-on-one or with a group. A video call can consist of up to 50 people. This is done in the same style as on WhatsApp and Messenger.
In addition, response, undisturbed, and pin functions are added to make it easier to search for the right one in countless messages. The responses work according to Workplace head Julien Codorniou just like on WhatsApp, where you can select a message and respond to it. It then appears as a small thread in the feed.
Facebook also adds “algorithmic” sorting to Workplace. This means that it is no longer the last placed message that appears at the top of the feed, but the message that is most important according to the algorithm. The algorithmic sorting is already used on regular Facebook and on social media such as Twitter.
However, it is possible for administrators to pin important messages at the top of the feed. This in turn affects what users see first and what they can respond to first. The Do Not Disturb function allows users to set times when they do not receive notifications of messages.
For example, if you don’t use your Workplace for two weeks because of a holiday, you’ll see the most relevant information at the top of the feed when you come back. The information is sorted by who you work with and in which groups you are most active.
Security control
A security check, called Safety Check, is also added. IT managers and administrators at Workplace can regulate the use and distribution of the function themselves. Companies can use the function to track who is safe and who is not, should a location have had an emergency or a critical incident.
Workplace has now collected 30,000 companies and customers in the two years it has been in existence. These include Walmart, GSK, Astra Zeneca, Chevron, Kantar, Telefonica, Securitas, Clarins UK, Jumia and GRAB.
This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.
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