Sumo Logic just took a giant leap forward, with new updates for its observability platform, which includes features for detecting issues in IT infrastructure, including Kubernetes and Amazon Web Services environments.
Sumo Logic is publicly traded, with its cloud-based platform used by enterprises to detect IT malfunctions like app errors as its main product.
The company has over 2,100 clients globally, including big names like Samsung and Whole Foods, among others. The flagship addition in the update is a group of new monitoring dashboards for admins. Sumo Logic calls them Service Maps and Service Dashboards.
To the root of the problem
Service Maps is Sumo Logic’s way of offering admins a visualization of the different microservices that make up a container app. The display shows a link between two microservices when one is dependent on the other to function.
Admins can click on the component, to see if there are any technical issues.
Service Maps make it easier to get to trace a problem to its origin when it is unclear which component is failing. After spotting the issues, admins can switch seamlessly to Service Dashboards, to take a keener look.
Service Dashboards are where in-depth information is provided about the component’s performance history.
Bruno Kurtic, Sumo Logic’s founding Veep of strategy and solutions said that when an app sends an alert, admins and engineers need to find the source of the problem and fix it properly. If they do not find it quick enough and fix it properly, it could cause worse issues down the line.
The improved Kubernetes and AWS support round off this update, providing the ability to use the Root Cause Explorer to detect problems in metrics, a type of operational information covering all data points like storage usage and the server’s processing power.