Microsoft focuses on shift work with new Dams tools

Microsoft focuses on shift work with new Dams tools

Microsoft focuses on the two million employees who work in shifts and do not spend most of their time at their desk. The company does this with new positions in Teams, which are specifically focused on that market. This includes a set of tools for users who rely on their smartphones for their daily work, says Silicon Angle.

The mobile version of Teams now lets users communicate with each other by sharing and recording audio messages. This can be more enjoyable than regular chat for employees who are not used to using collaboration tools, or simply don’t have time to type a detailed message.

Teams also works as a tool for sharing work-related information. Two options available only for smartphones and tablets allow users to share their location and record images through the service. Field technicians who, for example, have to go to a broken mast, can send pictures of the hardware to a team in the office.

There are now several tools that make one or more of these functions possible. Teams stands out because it allows employees to share files, make phone calls and participate in chat conversations without having to switch between applications. Also, companies no longer need to invest in multiple products.

Management of employees

The other features announced by Microsoft will help companies manage their employees more effectively. There is a new ‘Praise’ feature to recognize good work, as well as an interface customization tool for administrators. “Employees need different capabilities depending on their role,” said Emma Williams, corporate vice president of Microsoft’s modern workplace vertical business.

“Some need access to private chats, calendars and phone calls. Others may just need teams and channels. IT administrators can now give every employee access to the primary functions of Teams based on their role.”

Later, Microsoft will also add an API to integrate Teams with third-party management platforms. The aim is to streamline the task of assigning services to team members. The API allows managers to plan workflows and share them directly with employees in a chat. They can also deal with requests for changes there immediately.

This news article was automatically translated from Dutch to give a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.