ServiceNow, ngena and Thirdera are going to work together. The collaboration should result in better data connectivity between regional locations and multinationals.
The collaboration combines ngena’s SD-WAN-as-a-Service service, ServiceNow’s workflow solutions and Thirdera’s implementation and consulting services. It involves ngena’s SD-WAN platform, based on Cisco’s SD-WAN backbone, enabling rapid and secure workloads deployment. Added to this platform is a personalized analytics service for the constant monitoring and improvement of network performance.
ServiceNow adds its workflows for automating and streamlining customer service, service assurance and order management processes. As an implementation specialist, Thirdera brings its knowledge and experts to ensure that all ServiceNow services run properly through ngena’s platform.
Complete end-to-end service
With the joint service, customers ultimately have access to a platform that now fully automates various partners’ work. Design and implementation activities are mentioned in particular. As such, ngena’s customers can use SaaS services, roll them out and deliver what they need.