Managers struggle with outdated systems. A large number of companies postpone updates due to a lack of IT knowledge. “A toxic cocktail”, says USoft CEO Hans Canisius in a new research report.

USoft develops a low-code platform for rewriting and updating business-critical systems. Recently, the organization interviewed over 500 managers at Dutch companies. 23 percent indicated that their organization has too few people with the right IT knowledge on board.

A serious problem, says USoft. About three out of four managers indicate that a modern IT environment is necessary to meet customer expectations. The lack of IT knowledge stands in the way. Almost one in three managers said that outdated systems are not renewed because of skill constraints.

‘If it ain’t broke, don’t fix it’

Ignoring outdated systems is a long-standing issue. Software and infrastructure are major investments. Some organisations rely on the same code and equipment for decades. They consider rewriting programmes to be risky and expensive.

Yet, there comes a time when it needs to be done, says USoft. A majority of managers indicate that outdated systems have an impact on customer satisfaction. In addition, 28 percent share that employees who work with the systems on a daily basis cannot make their own changes.

As a result, IT staff have to step in frequently. At the same time, the sector is struggling with labour shortages. IT talents are hard to find, and leave increasingly often. This is the worst time to flood tech departments with work.

“All these obstacles form a kind of toxic cocktail”, responds Hans Canisius, CEO of USoft. “As a result, organizations cannot timely respond to changes in the market and society.”

The low-code alternative

The company suggests a solution. USoft’s low-code platform can help update, rewrite and replace business-critical systems.

Low-code applications are more accessible than traditional applications. Users don’t require specializations in programming languages to implement new functions or changes. If the system needs an update in five or ten years time, the costs are relatively low.

USoft’s platform is not the only option on the market. Several organisations have discovered the potential of low code. We explored the offering in a recent article.