Tag: CRM

Here you will find all the articles with the tag: CRM.

Freshworks remains flexible and accessible, even with AI

Freshworks remains flexible and accessible, even with AI

Techzine visited the Refreshed '23 event Freshworks held in the Netherlands last month. The company's customers could learn all about the latest developments surrounding Freshworks' Neo platform. In addition, we took part in a roundtable discussion involving representatives from vastly different in... Read more

date5 months ago
Salesforce Net Zero Cloud gets Einstein AI functionality

Salesforce Net Zero Cloud gets Einstein AI functionality

Salesforce is adding Einstein AI features to its sustainability solution Net Zero Cloud. This allows companies to create even better reports on their environmental, social and governance impacts and compliance with ESG standards. Introduced during Dreamforce 2023, Salesforce's new Einstein AI fu... Read more

date7 months ago
HubSpot unveils two new AI-powered tools to help customers

HubSpot unveils two new AI-powered tools to help customers

Content Assistant and ChatSpot.ai help teams work faster and easier, the company says. This week HubSpot announced the launch of two new tools powered by artificial intelligence (AI) to "help its customers save time while creating better connections with their audiences". The two new tools are n... Read more

date1 year ago
HubSpot integrates WhatsApp into CRM platform

HubSpot integrates WhatsApp into CRM platform

HubSpot has expanded its CRM platform with the integration of WhatsApp. The functionality was added to the Marketing Hub and Service Hub. The integration allows marketing and customer teams to link WhatsApp business accounts to their shared inbox. The data of communications on WhatsApp is automa... Read more

date1 year ago
Zoho expands in the Netherlands to accelerate growth

Zoho expands in the Netherlands to accelerate growth

Zoho announced plans to further invest in the Dutch market during the local Zoholics Netherlands event. The company posted year-over-year revenue growth of 40 percent and sees the expansion of its team in the Netherlands as a way to accelerate that growth. The acceleration is part of what Zoho r... Read more

date2 years ago
Cegeka acquires Avento, expands Microsoft Dynamics 365 offering

Cegeka acquires Avento, expands Microsoft Dynamics 365 offering

Cegeka announced the acquisition of Avento, a Belgian developer of Microsoft Dynamics 365-based CRM solutions. Avento will strengthen Cegeka's Microsoft Dynamics 365 offering. Cegeka is an IT service provider in the broadest sense of the word. The organization was founded in Belgium in 1982 and... Read more

date2 years ago
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