Everything there is to find on tag: customer service.
Freshworks has recently launched Customer Service Suite. This all-encompassing customer service solution uses...
Content Assistant and ChatSpot.ai help teams work faster and easier, the company says. This week HubSpot a...
A new report by Zendesk indicates that customers are generally dissatisfied with companies' customer service....
A significant Zendesk stakeholder intends to fight a prospective acquisition and proposed a billion-dollar al...
ServiceNow and Qualtrics launched a new app that improves the experience of IT and customer service professio...
An unsatisfied customer is, at best, a prospect. However, you will have to move heaven and earth to retain su...
Pegasystems is introducing two AI-based tools for call centers. Pega Voice AI and Messaging AI analyze real-t...
Salesforce Service Cloud Voice is now available in many European countries. With this new service, Salesforce...
The solution offers AI-integration ready automation to boost performance and reduce costs. Blue Prism has ...
Zendesk has recently been offering their clients the ability to track customer service statistics. However, t...