Everything there is to find on tag: customer service.
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Salesforce Service Cloud Voice brings telephony and CRM together
Salesforce Service Cloud Voice is now available in many European countries. With this new service, Salesforce...
Blue Prism Announces Service Assist to automate contact centers
The solution offers AI-integration ready automation to boost performance and reduce costs.
Blue Prism has ...
Zendesk introduces a new dashboard for real-time data presentation
Zendesk has recently been offering their clients the ability to track customer service statistics. However, t...
Amazon tests AI customer service in webshop
With millions of customers on Amazon.com, it's not surprising that AWS invests heavily in AI technology to ma...