“Forget about application landscapes, think of moments of service”
At IFS, it's all about so-called moments of service at the moment. It's a central concept in the company's vision. CEO Darren Roos, of course, often talks about it as well. We spoke to him at length during the recent IFS Connect Benelux event, and dug a bit deeper into this topic. Why are moments o... Read more
Updated IFS Cloud comes with tools for sustainability, HRM and more
IFS updates its IFS Cloud platform tools for sustainability goals, data visualization, customizing user experience and various departmental and industry-specific needs.
In this article, we will cover some of IFS Cloud's most noteworthy additions.
Sustainability, analytics and UX
The new I... Read more
Can ERP decide a Formula One race?
IFS started working with the Formula One known today as Aston Martin Cognizant Formula One Team in 2019. What is the added value of a good ERP system in this sport? We asked Oliver Pilgerstorfer, the CMO of IFS.
When you hear the term ERP, your heart rate probably doesn't immediately go up. At l... Read more
IFS research: still much to be gained in customer experience
Everyone is talking about being customer-centric and providing an optimal customer experience these days. Research by IFS seems to show that more action could be taken on this. Just saying you think it's important is not enough. Especially your internal processes can hinder you as an organization i... Read more
IFS Cloud is completely new, yet familiar
As a supplier, you have to stay current in your market. This means you need to update and adapt your offer a little every now and again. Sometimes you need to do this a little more rigorously. At IFS, they pulled out all the stops, and basically changed their entire offering from the ground up. Tha... Read more
IFS acquires cloud ESM company Axios Systems
IFS has announced that it has acquired Axios Systems. Axios Systems specializes in Enterprise Service Management (ESM) software, an area in which IFS has also been developing recently.
In a press release, IFS says that the company has invested in expanding its Service Management activities in re... Read more
IFS brings services together in IFS Cloud Platform
Swedish company IFS has announced that, like many of its competitors, it will be offering its products in the cloud. IFS Cloud brings together IFS' ERP, CRM, HCM, EAM and FSM packages under one platform.
With IFS Cloud, IFS aims to give all of its software a common user experience, data model, a... Read more
IFS gains expertise in utilities vertical
Swedish software company IFS has acquired Clevest Solutions. Clevest specialises in workforce management in the utilities branch. IFS wants to use this knowledge to improve its service management offerings.
Clevest and IFS
Clevest specialises in personnel management in the field of utilities.... Read more
IFS releases merged reality solution for field staff
IFS, provider of enterprise ERP solutions, as well as asset management and service management solutions, launches a merged reality (MR) solution Remote Assistance. It enables remote field staff to work in real time with product experts to efficiently perform repairs or maintenance.
The now relea... Read more
IFS wants to apply explainable AI to customer data by 2020
During the
IFS World Conference, we had the opportunity to look ahead with IFS directors.
Where does the company want to go in 2020? It sees itself as a challenger, but
how will it really challenge the competition? IFS is also entering the world of
artificial intelligence (AI). The company wants to... Read more