Tag: ITSM

Here you will find all the articles with the tag: ITSM.

ServiceNow acquires 4Industry and Smart Daily Management app

ServiceNow acquires 4Industry and Smart Daily Management app

ServiceNow, which specializes in workflow automation, has acquired Netherlands-based 4Industry. This company offers a suite of digital tools to optimize work processes in the manufacturing industry. In addition, ServiceNow has acquired the Smart Daily Management app, an employee application develop... Read more

date10 days ago
How a small service provider chose for ServiceNow

How a small service provider chose for ServiceNow

ServiceNow markets itself as the platform of platforms, enabling you to digitize and streamline all your business processes. ServiceNow customers are usually large organisations. Think of multinationals, hospitals, governments, etc. Yet, we recently spoke with AVEX, an SMB audiovisual service provi... Read more

date3 months ago
Knowledge23: Do people now know what ServiceNow is and does?

Knowledge23: Do people now know what ServiceNow is and does?

This year ServiceNow hosted another global Knowledge event, the last one was four years ago. A lot has changed since 2019, for example, the company is now four times bigger and has twice as many products. Also, Bill McDermott is now at the helm as CEO, which provides new momentum and possibly even ... Read more

date10 months ago
Supercharging ITSM with ITOM

Supercharging ITSM with ITOM

Combining the forces of IT Service Management (ITSM) and IT Operations Management (ITOM) is one of IT's best decisions to keep the business always on. The book "Supercharging ITSM with ITOM for Dummies" discusses how to solve the challenges faced by IT leaders. ITSM includes all activities for d... Read more

date1 year ago
ServiceNow’s relevance keeps increasing, across the board

ServiceNow’s relevance keeps increasing, across the board

There are few software platforms more important to (large) organizations than ServiceNow. Yet a very strong ITSM image still clings to the company. This while it is now much more broadly relevant. Jean Pierre van Tiggelen, Country Manager ServiceNow Netherlands, sees this too, but also sees that it... Read more

date1 year ago
New customers get a free year of IFS assyst

New customers get a free year of IFS assyst

A promotion from IFS allows new customers to get a free one-year license for service management solution IFS assyst. Organizations that purchase a three-year license before November 2023 receive the first year free of charge. IFS announced the promotion during IFS Unleashed, a recent conference... Read more

date1 year ago
ServiceNow adds support for Oracle OCI

ServiceNow adds support for Oracle OCI

If organizations want to have insight into the use and deployment of resources and services, ServiceNow is one of the go-to suppliers to consider. That vendor's ITOM offering gives you the possibility to monitor and manage this centrally. It's not just about on-premises resources and services; the ... Read more

date3 years ago
ServiceNow brings security automation to the cloud with AWS

ServiceNow brings security automation to the cloud with AWS

ServiceNow has announced to expand its security portfolio with two integrations with AWS Security Hub. This allows shared customers of the companies to aggregate cloud data in the Security Hub and automatically turn on the approved response or workflow in Security Operations or IT Service Management... Read more

date5 years ago