Avaya launches Virtual Agent, an out-of-the-box service bot
Avaya Virtual Agent is now available. The solution allows organizations to automate customer service without programming.
Avaya develops communications technology, ranging from video conferencing to complete call centre platforms. The most recent introduction is Virtual Agent. The solution enabl... Read more
H2O introduces AI grandmaster-powered NLP to its organization
The latest product by H2O, Hydrogen Torch, can deliver web giants’ AI capabilities globally
Of the 1200 chess grandmasters globally, only 250 are AI. Grandmaster in chess and AI is an achievement that is only reserved for the best of the best, and when it comes to AI, this honor is given to th... Read more
‘Open-source initiatives drive adoption and revenue of NLP’
Large-scale open source-based Natural Language Processing (NLP) models are increasingly in demand. More and more open-source NLP initiatives emerge. According to tech website Venture Beat, these initiatives are driving the revenue of NLP-as-a-service.
Venture Beat says budgets for NLP-based AI m... Read more
Microsoft develops AI tool for detecting programming errors
Researchers at Microsoft have developed BugLab, an autonomous AI tool capable of detecting errors in programming code. In this way, security incidents can be prevented.
BugLab is an autonomous tool for fixing and detecting programming errors. Autonomous refers to the model used to train the tool... Read more
Zoom launches live transcription and subtitling of meeting speech
Zoom introduces Auto-Generated Captions. Users of Zoom's paid and free services can enable the real-time conversion of meeting speech to subtitle text. As it stands, the feature is solely available for English speakers.
Auto-Generated Captions can be enabled per user, user group or company accou... Read more
Study finds that an AI’s machine language still lacks common sense
"Two dogs are throwing Frisbees at each other" sounds good to the AI, but not to us.
Despite advances in natural language processing, an AI still doesn’t have the common sense to understand human language, according to a new study.
A team of computer scientists from the University of South... Read more
Salesforce finds new way to reduce gender bias in AI models
Salesforce has developed a new way to reduce gender bias in word embedding in collaboration with researchers from the University of Virginia. Word embeddings are used to train AI models to summarize, translate, and perform other prediction tasks.
Word embeddings capture semantic and syntactic me... Read more
Microsoft comes up with toolkit for conversational AI
Microsoft introduced Icecaps, a toolkit for conversational AI, on Thursday. This is a subfield in Natural Language Processing for creating realistic conversations with AI. Icecaps is an acronym for Intelligent Conversation Engine: Code and Pre-trained Systems.
The tool uses multitask learning to cre... Read more
Facebook forms research group for Natural Language Processing
Facebook will set up a consortium to tackle the challenges of Natural Language Processing (NLP). Realistic interaction between speech and computers creates quite a few obstacles, which Facebook wants to solve with this research collaboration.
Three months ago, Facebook distributed a number of calls... Read more
Tableau’s NLP tool Ask Data lets users ‘talk’ to their data better
More and more employees are confronted with the use of
data in their daily work. That is why they need to become 'data literate' and
have a 'data skills set' in order to prepare data properly, understand it and
ultimately present it visually. They must, therefore, be able to 'talk' to
data. Tools t... Read more