Google adds Rapid Response Virtual Agents to Contact Center AI
Google Cloud has updated its AI solution for contact centers Contact Center AI with the Rapid Response Virtual Agent program. This allows Contact Center AI to quickly roll out virtual agents, to handle online chat or telephone calls.
The newly released update of the cloud-based virtual contact c... Read more
Canonical’s Managed Apps streamlines cloud management in Ubuntu
Canonical launches the new Managed Apps service for customers. The parent company of Linux Ubuntu wants to simplify the management of cloud applications with this service. The new infrastructure should offer many benefits for both developers and end users.
Via Managed Apps, Canonical will initia... Read more
Nutanix and Udacity start training program for hybrid cloud
Hybrid cloud specialist Nutanix and the Udacity online learning platform together launch a special training program for IT professionals to specialise in hybrid cloud technology. This is intended to further increase the knowledge among professionals of hybrid cloud technologies.
According to the... Read more
AWS makes Migration Acceleration Program for Windows available
AWS has now made their Migration Acceleration Program for Windows (MAP for Windows) service generally available. This makes it even easier for customers to migrate Windows workloads to the public cloud platform.
The service is now publicly available, which was previously previewed during AWS re:... Read more
Microsoft launches beta for new version of Power Apps
Microsoft has launched a beta version of Power Apps on mobile, for no-code application development. With the mobile applications, anyone without knowledge of programming languages can easily and quickly assemble mobile business applications. The canvas and model development methods are both availab... Read more
Google Cloud presents managed service for in-memory datastore
Google Cloud presented a beta version of Memorystore for Memcached. This is a completely managed service for in-memory datastore based on the open-source Memcached protocol.
According to the public cloud environment, the in-memory datastore service, now launched in beta, is an addition to its al... Read more
Huawei joins patent-free Open Invention Network
Chinese smartphone manufacturer Huawei announces that it is joining the Open Invention Network, in which Linux programmers are free to use patent-pending programs to create money-making software.
The Open Invention Network is an organisation with more than 3000 members (and is financially suppor... Read more
Red Hat makes Java more suitable for cloud-native development
Java is
one of the most popular programming languages among developers, but according
to Red Hat, there is now too much work needed to run the programming language.
To change this, the open-source giant developed the Quarkus framework. The idea
is to make Java simpler and more relevant to various m... Read more
Commvault expands possibilities for various public clouds
Business backup specialist Commvault Systems has released a new release of its cloud-based data protection platform. In the latest edition a lot of functionality has been added for, among others, AWS, Microsoft Azure, Alibaba Cloud, ServiceNow and Oracle.
Specifically, the now added cloud and on... Read more
More security features in GitLab update 12.9
DevOps platform Gitlab released version 12.9 on Sunday, giving users more security features on the platform. For example, HashiCorp Vault can now be integrated. This makes it easier to manage keys and tokens. Developers who already use Hashicorp Vault can integrate it directly into GitLab.
In a... Read more