Microsoft can’t breathe a word about the Windows 10 October 2018 Update. After a messy start, withdrawal of the update and making it available again, all the problems have not yet been resolved. Now Intel is throwing a spanner in the works with its drivers.

Barely 24 hours after Microsoft resumed the Windows 10 October 2018 Update, three bugs appeared. Microsoft then blocked the update for everyone who uses iCloud on Windows 10 until the synchronization problems are over.

Now Microsoft must resolve a new conflict around the Windows 10 October 2018 Update. There have been problems with Intel screen drivers since the introduction of the update. The drivers were released to manufacturers just before the official introduction of the Windows 10 update. Microsoft therefore blocks all users who have installed the driver. It works closely with Intel to solve the problem and then make the update available again.

Driver Problem

The driver problem causes audio from a monitor or TV, connected via HDMI, USB-C or DisplayPort, to stop working. To find out if you have these drivers on your computer, click on the magnifying glass at the bottom left and type in your Device Manager. Select it from the list, go to Display adapters and right click on Intel HD Graphics. Choose Proportions and select the Driver tab.


Read this: Windows 10 October 2018 Update: 6 functions to try right away


If you have a driver version 24.20.100.6344 or 24.20.100.6345, your system is affected. If you haven’t installed the update yet, you won’t be able to do so until the problem is solved. Have you already received the Windows 10 October 2018 Update? Then you suddenly know why the sound doesn’t work on an externally connected screen.

It is now waiting for an update from Intel to release a driver that solves the problem. Only then will the Windows 10 October 2018 Update be released again for them.

Sloppy course

Microsoft rolled out the Windows 10 October 2018 Update earlier last week, after being forced to temporarily revoke the update during the initial rollout at the beginning of October. Several users were faced with lost personal files after performing the update.

Microsoft solved the problem, promised to restore the lost files and felt confident enough after a month of testing to roll out the update again. The fact that new bugs occur so quickly is not in itself incomprehensible because of the great complexity and the many moving parts that make up an operating system. It does raise questions about Microsoft’s quality control and especially whether the half-yearly update rate that the company has been using since Windows 10 is not too fast.

Related: Windows 10 October 2018 Update again hit by some bugs

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.