AR and VR will be widely used in a business context in 2021.

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By 2021, companies are expected to make use of augmented and virtual reality as standard. This is predicted by the Capgemini company, which predicts that there will be a major shift in the way in which companies use the techniques over the next three years. They will increasingly realise the added value of the technologies.

For the research, Capgemini spoke to more than 700 executives from different sectors. As many as 46 percent of those questioned indicated that they thought that VR and AR technologies would become an important part of the organisation within three years. 38 percent say it’ll take up to five years.

Increased productivity

Capgemini expects companies to realise in the near future that AR and VR can help to increase productivity, efficiency and safety. Very popular will be the possibilities to provide real-time support to customers from a distance and to train staff.

According to Capgemini, this is only possible because of the substantial investments that have been made in the techniques. Companies need to streamline their investments in order to fully exploit the long-term growth potential of these techniques, says Capgemini’s CIO Lanny Cohen.

Positive attitude

Within companies, it is particularly important to look at a centralised structure. Proof-of-concepts play an increasingly important role in this, coupled with a clear business strategy and the ability to drive innovation. The report also looked at the way in which companies view AR and VR.

Two-thirds thought that AR in particular would be useful in the business context. It is also striking that 46 percent already use AR and 38 percent of the companies use VR. In addition, 82% of the companies that already apply AR and VR indicate that the techniques exceed expectations. At the same time, they are experiencing problems arising from a shortage of people who can help with the roll-out of new applications.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.