Everything there is to find on tag: customer service.
Techzine visited the Refreshed '23 event Freshworks held in the Netherlands last month. The company's custome...
Zendesk announces new AI solutions that allow companies to increase customer satisfaction and loyalty. These ...
Freshworks has recently launched Customer Service Suite. This all-encompassing customer service solution uses...
Content Assistant and ChatSpot.ai help teams work faster and easier, the company says. This week HubSpot a...
A new report by Zendesk indicates that customers are generally dissatisfied with companies' customer service....
A significant Zendesk stakeholder intends to fight a prospective acquisition and proposed a billion-dollar al...
ServiceNow and Qualtrics launched a new app that improves the experience of IT and customer service professio...
An unsatisfied customer is, at best, a prospect. However, you will have to move heaven and earth to retain su...
Pegasystems is introducing two AI-based tools for call centers. Pega Voice AI and Messaging AI analyze real-t...
Salesforce Service Cloud Voice is now available in many European countries. With this new service, Salesforce...