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Poly – the new name of Plantronics and Polycom – has announced integrations with various services from Amazon, Google and Microsoft in a number of its products. These include IP phones with Google Voice certifications and headsets with built-in Amazon Alexa functionality.

According to Poly, the VVX 250, 3550 and 450 OBi Edition telephones are the first IP telephones with certifications for the Google Voice telephone service. This is the result of a strategic collaboration between Poly and Google Cloud. Google Voice customers can use the phones’ crystal-clear audio and Polycom Acoustic Fence technology, which removes noise and guarantees echo-free calls.


Also new is the integration of two Amazon Web Services (AWS) solutions – Amazon Chime and Alexa for Business – with the Trio conference phone. This combination should provide improved meeting experiences for users, as well as new voice commands to manage the meetings and activate third-party devices.

Users have access to all the Alexa for Business skills to start and end meetings, and to book rooms. It also gives users access to private skills for their own meeting environments.

Voyager 4200 UC, in turn, has been integrated with Alexa, giving employees access to their own voice assistant. This allows questions to be answered and information to be requested.

CCX series

Finally, Poly has announced the new CCX series. This series consists of streamlined desk phones coupled with a Microsoft Williams solution. The CCX 500 and CCX 700 phones expand Teams directly to your desk phone, so your calls, calendar and meetings are fully integrated and accessible via the phone’s screen.

The phones come with Polycom HD Voice and a color touch screen. The CCX 700 has the ability to make video calls to the phone via the built-in camera. In addition, the two phones continue to support Skype for Business.


Plantronics and Polycom announced earlier in March that they would continue as Poly. The company wants to present itself as the most important solution for collaboration in the cloud. In doing so, it benefits from the audio and video expertise of Plantronics and Polycom, and uses smart endpoints that connect UC platforms.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.