Slack and AWS established a multi-year partnership to take on Microsoft Teams. The agreement includes cloud services and product integrations.
A significant part of the partnership is that AWS will be the standard cloud provider for Slack from now on. The company will use cloud services for storage, computing power, database and more. From now on, Amazon will also use Slack for their internal communications. With this decision, Amazon immediately becomes Slack’s largest customer with 840.000 Amazon employees using the chat app from now on; previously, IBM was the largest customer with 350.000 employees.
As part of the collaboration between Slack and Amazon, Slack now offers video calls via Amazon Chime. The Chime-SDK is used to support audio, video and screen sharing in Slack. In addition to Chime, Amazon Appflow will also integrate with Slack to transfer data between AWS services such as Simple Storage Service (Amazon S3) and Redshift and multiple Slack channels.
The AWS Chatbot will be integrated with Slack. The service is used to send notifications to DevOps teams for faster response to incidents and other events. Another part of the collaboration is the use of AWS Key Management Service to manage cryptographic keys.
According to Slack-CEO Stewart Butterfield, the collaboration ensures that both companies can meet the demands of their customers. “By integrating AWS services with Slack, we help teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever having to leave Slack.
Slack announced its quarterly results on Thursday. The company recorded a turnover of 201.7 million dollars (178 million euros), an increase of 50 percent compared to last year. According to Slack, 750.000 organizations use the platform and the company has 122.000 paying customers, an increase of 28 percent. This growth is due to the increasing use of digital collaboration tools as a result of the corona crisis.