3 min Devices

Windows 10 October 2018 Update causes BSOD on HP computers

Windows 10 October 2018 Update causes BSOD on HP computers

Microsofts solution to previous problems with the Windows 10 October 2018 Update causes new problems. Some users of HP systems were greeted by a blue screen of death (BSOD) after they performed the Tuesday patch.

Microsoft made the Windows 10 October 2018 Update officially available at the beginning of this month, but was forced to revoke it a few days later. A bug in the update caused some users to lose documents and other data.

The problem has been addressed and Microsoft made the October 2018 Update available for Windows Insiders again earlier this week. If all goes well, the update will soon be rolled out to the general public again. You can read about the new features that this will bring with it here.


Microsoft also rolled out a cumulative update (KB4464330) last Tuesday for users who already installed the Windows 10 October 2018 Update in the short period that it was available. However, this update brings with it new problems: several users of HP computers report having seen a BSOD after updating their laptop or desktop.

The affected machines give a WDF_Violation error code, which refers to the Windows Driver Framework. Reports can be found on the support forums of both Microsoft and HP, as well as on Reddit. However, it is not clear how widespread the problem is.

Neither Microsoft nor HP have already responded to the complaints, but research by users themselves seems to point in the direction of a conflict between the Windows update and the driver file HpqKbFiltr.sys for HP keyboards. Renaming that file seems to solve the problems for some users. Other users say that this solution does not work or that the driver file is not even present on their system.

Read this: Windows 10 October 2018 Update: 6 functions to try right away

Step back

It is not surprising that updates to an operating system have bugs. There are so many moving parts to take into account, that errors sometimes lie in a small corner. However, Microsoft may take measures to mitigate potential harm. It already does this with an extensive Windows Insiders program that has fixed many bugs and got even better feedback mechanisms this week, but time and again significant problems keep cropping up.

Perhaps the giant from Redmond should take a step back and focus on improving the reliability and stability of Windows 10, instead of rolling out major new features at a murderous rhythm of twice a year.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.