2 min Devices

Ricoh deploys smart workplace solution Dynamic Workplace Intelligence

Ricoh deploys smart workplace solution Dynamic Workplace Intelligence

Ricoh has rolled out an approach to increasing the use of multifunction printers as edge processing devices, subscription models and workflow platforms. In this way, ZDNet is expanding its ambitions for a smart office, according to ZDNet.

The various components together form the new Dynamic Workplace Intelligence. Ricoh’s aim is to change how customers work with its printers and further integrate with the workflow processes of businesses of all sizes. According to Steven Burger, Dynamic Workplace Intelligence is Head of Engineering and Technology Marketing at the company, developed with research and development teams, customers, engineers and various teams in the company.


The plan for the smarter office includes Ricoh Always Current Technology. This means that the devices are regularly updated, as is the case with PCs and smartphones. The firmware is updated on demand and updates are added if available.

Another part of the plan is Cloud Workflow Solutions. This includes integration tools and apps to deliver invoices, print receipts and handle work orders. The platform is provided with a range of cloud connectors, or predefined workflows for processes, and multi-destination scanning and document management.

Finally, there will be six new multifunction printers called the IM C Series. The printers have a new user experience and built-in artificial intelligence for maintenance, support and document management. The models range from printing 20 pages per minute to 60 pages per minute. The printers also come with onboard encryption and user profiles with permissions, scanning destinations and personalized experiences.

Edge computing

Glenn Laverty, CEO of Ricoh Canada and senior vice president of the strategy office for Ricoh North American, says the new printers now have quad-core processors and can handle more computing on the edge. For example, a bank can scan statements and documents and handle the cleaning and compression locally, before sending it all to a central location.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.