Microsoft experienced a global outage on Tuesday. The company was soon aware of the problems, as some services rebounded earlier than others.
Earlier on Tuesday, reports started trickling in on social media platforms about the outage. There was some uncertainty about exactly which services are and are not working, but Microsoft has offered details on the matter. Affected services were the Microsoft 365 admin center, Intune, Entra and all applications within the Power Platform, such as Power Automate and PowerBI. Users have complained in large numbers that organizations’ productivity depends on the availability of cloud services.
Microsoft emphasizes that SharePoint Online, OneDrive for Business, Microsoft Teams and Exchange Online are in working order. Consumer applications also appeared unaffected. Microsoft started applying mitigations to provide relief Tuesday afternoon, and now things seem stable again.
The company was “analyzing traffic patterns within a section of a networking infrastructure to assist our investigations” during the outage. It soon reviewed mitigation steps, including failovers which may have induced latency but brought services back online.
“Degraded performance”
In its status reporting on X, Microsoft speaks of access problems and “degraded performance.” Affected users could turn to MO842351 in the Azure portal, were it not for the fact that the portal was also unavailable. It’s back now, and unhelpfully kept stating that there were “No active service issues“.
Software vendor Exact was also hit by the outage. Its online services were still unavailable by the end of Tuesday working hours.
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