Everything there is to find on tag: CRM.
Google and Oracle pledge to have an open cloud
The forced digital transformation that came in the wake of the pandemic forced many businesses and organizati...
Tag: CRM
Timeline
Top story
Digital consumer turns the world of business on its head
In uncertain times of crisis, consumers expect companies to adapt to new behaviours. Further digital efforts ...
IFS brings services together in IFS Cloud Platform
Swedish company IFS has announced that, like many of its competitors, it will be offering its products in the...
LinkedIn launches Sales Insights to deliver real time data
The tool provides customer segmentation and opportunity analysis to sales teams. Microsoft's LinkedIn soci...
Top story
Freshworks to conquer CRM market with simplicity, price and implementation
Last October, Freshworks held the virtual Refresh 2020 event. During this event, the company gave a glimpse o...
Top story
Salesforce Service Cloud Voice brings telephony and CRM together
Salesforce Service Cloud Voice is now available in many European countries. With this new service, Salesforce...
Salesforce introduces low-code tool for streamlining processes
Salesforce has introduced Einstein Automate. The tool allows users to automate workflows without having to do...
Salesforce enables its software to run on public cloud
Salesforce has created a variant of its software that customers can run on a cloud provider of their choice. ...
Salesforce improves forecasting with Service Cloud Workforce Engagement
The Covid-19 pandemic has changed the way consumers behave, causing the traditional method of contact center ...
Salesforce Customer 360 Truth is now generally available
One year after Salesforce announced its Customer 360 Truth package, all of its components are now publicly av...