Here you will find all the articles with the tag: CRM.
Update 22/04/2024 - Salesforce does not appear to have closed the deal with cloud data management firm Informatica. The companies can't agree on the terms of Salesforce's proposed acquisition. If the deal had gone through, it would have been one of the largest acquisitions Salesforce—already know... Read more
1 day ago
For consulting and engineering organization Arcadis, a company that operates globally in the fields of buildings, infrastructure, environment and water, ERP, CRM and HCM are extremely important and closely intertwined. An application platform such as Oracle Fusion is indispensable. We spoke with... Read more
12 days ago
The beta release of Einstein Copilot for Tableau is now available. Users in all kinds of roles can receive AI help to dig into data. Data analysts typically act as interpreters within an organization. A report or dashboard transforms data into a manageable shape for others to gain insights. With... Read more
18 days ago
To further penetrate the small and medium-sized business (SMB) market, Salesforce is launching a 'Pro Suite' as an affordable alternative to its more comprehensive packages. According to Salesforce, the package offers more features than the starter package released last year, but maintains the same... Read more
1 month ago
Techzine visited the Refreshed '23 event Freshworks held in the Netherlands last month. The company's customers could learn all about the latest developments surrounding Freshworks' Neo platform. In addition, we took part in a roundtable discussion involving representatives from vastly different in... Read more
6 months ago
Salesforce is adding Einstein AI features to its sustainability solution Net Zero Cloud. This allows companies to create even better reports on their environmental, social and governance impacts and compliance with ESG standards. Introduced during Dreamforce 2023, Salesforce's new Einstein AI fu... Read more
7 months ago
According to Salesforce, its own (generative) AI ecosystem and that of its partners is going to bring companies worldwide about 1.9 trillion euros ($2 trillion) in revenue over the next five years. These solutions are also going to put more people to work, they claim. Salesforce bases this on a ... Read more
7 months ago
The company is using its proprietary GPT platform to "revolutionize" Field Service across multiple industries. This week Salesforce launched a new feature offering that will bring revolutionary innovations to the Field Service sector, Venturebeat reports. The new service offering leverages Sa... Read more
12 months ago
Content Assistant and ChatSpot.ai help teams work faster and easier, the company says. This week HubSpot announced the launch of two new tools powered by artificial intelligence (AI) to "help its customers save time while creating better connections with their audiences". The two new tools are n... Read more
1 year ago
The introduction of ChatGPT has not escaped Salesforce's notice either. Salesforce has also struck a deal with OpenAI to combine the technology with its own AI models. It has named the resulting combination Einstein GPT. It offers employees who work with Salesforce as the organization's customers a... Read more
1 year ago
