Everything there is to find on tag: CRM.
Salesforce’s AI ecosystem claimed to deliver companies 2 trillion in revenue
According to Salesforce, its own (generative) AI ecosystem and that of its partners is going to bring compani...
Tag: CRM
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Salesforce unveils Field Service innovations powered by generative AI
The company is using its proprietary GPT platform to "revolutionize" Field Service across multiple industries...
HubSpot unveils two new AI-powered tools to help customers
Content Assistant and ChatSpot.ai help teams work faster and easier, the company says. This week HubSpot a...
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Salesforce introduces Einstein GPT for sales, service, marketing and developers
The introduction of ChatGPT has not escaped Salesforce's notice either. Salesforce has also struck a deal wit...
HubSpot integrates WhatsApp into CRM platform
HubSpot has expanded its CRM platform with the integration of WhatsApp. The functionality was added to the Ma...
Zoho expands in the Netherlands to accelerate growth
Zoho announced plans to further invest in the Dutch market during the local Zoholics Netherlands event. The c...
Cegeka acquires Avento, expands Microsoft Dynamics 365 offering
Cegeka announced the acquisition of Avento, a Belgian developer of Microsoft Dynamics 365-based CRM solutions...
Investors acquire Zendesk for €10 billion
The acquisition of Zendesk has been confirmed. A group of investors is acquiring the CRM provider for €9.7 ...
Zendesk launches turnkey helpdesk, chatbots and more
Zendesk announced a series of new solutions at Relate, its annual conference. Reporting tools were expanded a...
Freshworks launches full CRM solution for Shopify
Freshworks CRM for e-commerce is now available. The SaaS solution combines marketing, customer service and CR...