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Claudeforce: Salesforce, invisible yet indispensable through Anthropic?
Salesforce and Anthropic are expanding their partnership under the name Claudeforce. The first concrete step ...
Genesys and ServiceNow strengthen ties for collaborative AI agents
Genesys and ServiceNow are expanding their collaboration with Agent2Agent orchestration, which allows AI agen...
Salesforce launches Agentforce 3 with Command Center for transparency
Salesforce has announced Agentforce 3, a significant upgrade to its AI agent platform. The most important new...
Salesforce raises prices by 6 percent
Salesforce has announced price increases averaging 6 percent. The company says the increases are worthwhile t...
ServiceNow strengthens CRM position with acquisition of Logik.ai
ServiceNow has announced the acquisition of Logik.ai, a provider of AI-driven Configure, Price, Quote (CPQ) s...
Microsoft goes after Salesforce with sales agents in 365 Copilot
Salesforce introduced another major update to Agentforce today, but Microsoft also announced new agentic AI f...