Everything there is to find on tag: Contact Center.
During the Xperience 2025 conference in Nashville, Genesys announced a series of enhancements to its platform...
AWS' contact center suite, Amazon Connect, recently received several new updates with AI functionality. These...
A number of Cisco solutions for SMBs suffer from a critical vulnerability that could lead to an RCE attack. ...
This is the second time that the company is going through "financial restructuring" Avaya, the legacy unif...
Twilio has expanded its cloud-based customer engagement platform with new functionality. According to Twilio,...
Cloud contact center solution Amazon Connect recently received a major update. Amazon Connect allows compa...
The newly released platform combines unified communications and contact center services. This week Zoom Vi...
Google is integrating Chrome OS Enterprise with cloud-first contact center companies like Edify, Genesys, Von...
Talkdesk, a startup that makes software used by companies to operate contact centres efficiently, announced o...
Zoom Video Communications announced late Sunday that it had made a deal to acquire Five9 Inc, a cloud contact...