Salesforce supports retailers with Einstein 1 Platform updates
New Salesforce tools help retailers by providing customer behavior insight and content creation. The features leverage the Einstein 1 Platform, which links data from retailers and customers to LLMs.
For example, there will be an extension for Einstein Copilot, called Einstein Copilot for Shopper... Read more
Salesforce approaches dissatisfied OpenAI staff with job offerings
Salesforce wants to take advantage of the crisis at OpenAI. It is not ashamed of that, as the company's CEO simply posts the job offer on social media platform X.
OpenAI managed to turn about all of its workforce against itself in one move during the past weekend. That, of course, is the result... Read more
Salesforce Net Zero Cloud gets Einstein AI functionality
Salesforce is adding Einstein AI features to its sustainability solution Net Zero Cloud. This allows companies to create even better reports on their environmental, social and governance impacts and compliance with ESG standards.
Introduced during Dreamforce 2023, Salesforce's new Einstein AI fu... Read more
Salesforce injects generative AI into the workplace
Salesforce is launching AI Cloud, bringing generative AI to every employee. The technology integrates into key Salesforce products. In addition, AI Cloud provides a solution to trust generative AI with sensitive information.
At the heart of the new AI Cloud we find Einstein with its AI models s... Read more
Finally, a marketing assistant that gets the job done
Salesforce presented Marketing GPT and Commerce GPT at its Connections event in Chicago, two new solutions based on generative AI. With these, Salesforce is fleshing out more of its GPT initiatives that it showed earlier this year. Today it brings you the marketing assistant you never had.
Sales... Read more
Salesforce introduces Einstein GPT for sales, service, marketing and developers
The introduction of ChatGPT has not escaped Salesforce's notice either. Salesforce has also struck a deal with OpenAI to combine the technology with its own AI models. It has named the resulting combination Einstein GPT. It offers employees who work with Salesforce as the organization's customers a... Read more
Salesforce updates Customer 360 ahead of Dreamforce
Salesforce announced new automation features and data integrations for CRM platform Customer 360.
Customer 360 consists of multiple software categories. Marketing tools run in the Marketing Cloud, sales solutions run in the Sales Cloud, and so on. Salesforce recently announced a series of new f... Read more