Oracle Communications has announced its collaboration with CoreDial. The two companies will together provide more reliable and higher quality IP services. That’s what UC Today reports.

Oracle Communications is known for its ability to provide state-of-the-art integrated communication and cloud solutions for service providers. CoreDial is a leading provider of UCaaS and cloud communications services. According to CEO Alan Rihm of CoreDial, the main goal of the company is to provide partners with an exceptional platform, business model and the communication solutions they need. Oracle now has to help with that.

With the new integration, CoreDial uses Oracle’s Session Border Controller (SBC), as well as their Operations Monitor and Subscriber-Aware Load balancer. This gives the company the ability to offer real-time communication services on a host of IP network boundaries. In addition, the company can offer interoperability on different platforms and Private Branch Exchanges.

Advantages

CoreDial said they chose Oracle as a partner because they wanted to use the company’s exceptional networking capabilities. Oracle can support CoreDial’s network and protect their services against various advanced security threats. In addition, there is a possibility to reject abusive requests, which enables CoreDial to prevent customer service from being interrupted.

By customizing SBC with Subscriber-Aware load balancing technology, CoreDial also gains access to non-intrusive scale solutions for up to 10 million subscribers, all at a single address. The new solution introduces a fully geo-redundant VoIP network for customers. If something happens in the network, the company’s data centres can take over the responsibilities.

In addition, the Communications Operations Monitor can help CoreDial improve the visibility of network traffic. This also helps to improve the troubleshooting process. Finally, the end-to-end session correlation and available real-time analyses ensure that the CoreDial IT team can quickly detect incidents.

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