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Last year, millions of Americans were temporarily denied access to parts of the Internet. That was the result of a bunch of damaged internet cables. Such large-scale problems are rare, but local problems do occur. These are a major problem for business IT departments.

San Francisco-based ThousandEyes wants to provide companies with the right tools to understand network issues that can disrupt their operations. Today, the company announces that it has raised 50 million dollars (44.1 million euros) in a Series D investment round. The investment round was led by GV, Alphabet’s venture capital investment business. Salesforce and Sequoia Capital have also invested money.

Significantly expand

ThousandEyes has a cloud platform that helps companies monitor their network traffic around the world. The startup makes use of specialised software-based sensors that collect information about the underlying infrastructure. To this end, the company has installed its software in data centres in 54 different countries.

To help companies monitor their network traffic, ThousandEyes allows other companies to install software sensors in their own internal infrastructure. ThousandEyes uses the collected data to map out the networks of companies. This map helps IT teams in the event of problems to quickly find out where they are.

Troubleshooting

So suppose that a company is based in Tokyo and notices that there are problems with an app in an American data center, the IT teams of the Japanese company can easily find out. ThousandEyes provides information about the performance, delays and error rates of the networks and shows exactly how they relate to each other in different parts of the network. That can help identify problems.

The company argues that this can also help the platform to identify potential weaknesses in a network. It would also allow customers to make better decisions regarding future infrastructure investments. ThousandEyes can count 20 of the 25 largest SaaS providers among its customers, as well as six of America’s seven largest banks. The money that has now been raised is being invested in international expansion and accelerated product development.

This news article was automatically translated from Dutch to give Techzine.eu a head start. All news articles after September 1, 2019 are written in native English and NOT translated. All our background stories are written in native English as well. For more information read our launch article.