Qualtrics acquired for $12.5 billion
SAP subsidiary Qualtrics is being acquired by investment firm Silver Lake Partners and pension investment fund CPP Investments. They will pay $12.5 billion (11.7 billion euros) for the software company.
In the now agreed sale, Silver Lake and CPP Investments will take 100 percent of the shares. ... Read more
Qualtrics adss more machine learning to XM platform
Qualtrics has introduced two new solutions to use machine learning to better understand the customer experience. It also offers new functionality for improving the performance of customer service agents.
According to Qualtrics, companies still struggle to properly understand and map customer exp... Read more
SAP wants to divest Qualtrics: $12.4 billion offer comes in
US investment firm Silver Lake and Canadian pension fund CPPIB have made a bid for SAP subsidiary Qualtrics. They have $12.4 billion (11.6 billion euros) left for the customer experience (CX) player.
This follows an announcement to stock market regulator SEC. SAP announced earlier this year that... Read more
SAP plans to slash 3000 jobs as it looks to sell Qualtrics
The software giant is the latest big tech player to announce major job cuts in 2023.
German software vendor SAP announced it plans to cut 3,000 jobs, or 2.5 percent of its global workforce, according to reporting by Reuters. The company also told reporters that it plans to explore the sale of it... Read more
Qualtrics picks AWS as its cloud partner of choice
Qualtrics, the renowned business software maker whose technology is leveraged by the world's largest enterprises for employee and customer sentiment metrics, named Amazon Web Services as its preferred cloud partner.
Earlier this year, the company went public in a listing that raised more than $1... Read more
SAP and Qualtrics introduce experience management to Concur Travel
SAP and Qualtrics are introducing the Concur Experience Optimize tool, intending to help employees more effectively manage their travel movements and business expenses in the context of hybrid working.
Since 2019, hybrid work has steadily popularized, dropping the time spent commuting worldwide.... Read more
Qualtrics’ Experience ID personalizes customer journeys
In a bid to personalize experiences, Qualtrics launched Experience ID, a view of what customers and employees share with a company. The company is known for its Experience Management software, with plans to personalize experiences at scale.
Experience ID aggregates views by teams, verticals, seg... Read more
Qualtrics doubles size of Dublin HQ, boosts recruitment across Europe
The software giant says the move is necessary to support customer growth across EMEA.
This week Qualtrics announced plans to hire 1,000 new employees across Europe, the Middle East and Africa (EMEA) by 2024. The company is investing in talent and scaling its operations across the region. This in... Read more
Qualtrics buys Clarabridge for $1.125B
The deal will help Qualtrics to combine survey feedback with sentiment analysis.
Qualtrics this week announced that it has entered into a definitive agreement to acquire Clarabridge, the leader in omnichannel conversational analytics, in a stock transaction valued at $1.125 billion.
Clarabrid... Read more
Qualtrics launches tool to help design optimized hybrid work plans
The Qualtrics Experience Design for Hybrid Work and Workplaces platform is a new offering from Qualtrics for organizations to leverage pre-built question sets, dashboards for real-time visibility, and precise action plans to develop corporate future-of-work plans.
The company’s new tool enable... Read more