HubSpot launches end-to-end sales hub to simplify CRM
HubSpot made a name for itself by aiding in the process to define the in-bound marketing concept. Now, they see a pandemic that’s changing the way companies sell, leading to more inside sales.
On Tuesday, the company held their Inbound annual conference, where they announced HubSpot Sales Hub ... Read more
Salesforce is adapting to the COVID era by rolling out new tools
It doesn't seem like Covid-19 is done with us. The changes made by many of the enterprises, in response to the pandemic, seem to be more permanent than initial sentiments indicated. The new reality is here, and Salesforce is rebooting its Sales Cloud department.
The company is introducing a seri... Read more
Salesforce launches new tools on Work.com
Through Work.com, Salesforce has launched three new third-party applications that offer companies more opportunities to restart operations after the current pandemic.
The cloud-based CRM specialist is deploying its Work.com platform for the new applications. This platform provides comp... Read more
‘SAP will put telecom division up for sale’
ERP and CRM specialist SAP is planning to sell a division focused on the telecom market, according to Bloomberg. Right about now, talks are already being held with potential buyers.
According to Bloomberg, SAP is planning to sell a subdivision that develops special telecom software. This softwar... Read more
HubSpot sees potential in SaaS drag-and-drop CMS Hub
HubSpot are expanding their product portfolio. The CMS product, which exists alongside the company's well-known CRM solution, will be revised and renamed CMS Hub. CMS Hub should become a more mature product, and it should bring more prospects and customers to HubSpot. HubSpot sees an opportunity in... Read more
Mulesoft makes APIs and integrations smarter and simpler
Recently, we talked to Mulesoft-CTO Uri Sarid about how his company, under the wing of Salesforce, is still independent, but at the same time the company is working together with the CRM giant to take Mulesoft to the next level. One of the ways that this is happening is by focusing more on Artifici... Read more
Salesforce acquires CRM-startup Vlocity for over one billion euros
Whereas the co-CEO of CRM company Salesforce, Keith Block, announced earlier this week that he would be leaving his current position and taking on a role as an advisor, Salesforce today made another big announcement. CRM startup Vlocity has been acquired for 1.3 billion dollars (approximately 1.2 b... Read more
Freshworks prioritises the customer with Customer Engagement software
Freshworks is a software supplier that has been around for some time. However, the company has been experiencing considerable growth lately, which has made us curious about the 'Freshworks trick'. We decided to visit the company, which has a strong focus on providing the best possible support to cu... Read more
The future of customer service and experience
Recently
we were guests at Salesforce's Service Innovation Summit. A local event with
about 500 participants where the future of customer service was discussed, but
also the difference between customer service and customer experience. A
valuable day full of customer stories and the opportunity for ... Read more
Salesforce progressed in 2019, in 2020 everything will come together
Last year, Techzine was once again present at the biggest corporate event of the year. Salesforce held its Dreamforce conference in San Francisco, which attracted 172,000 people. A great event with lots of information, presentations and interesting speakers.
During Dreamforce, all developments o... Read more