Freshworks announces Freshsuccess
On Refresh2019, Freshworks' event, the company recently announced FreshSuccess. The new platform for Customer Success Management aims to improve the cooperation of teams in SMEs through the integration of multiple tools. In this way, users can optimally use data to grow as a small or medium-sized c... Read more
Salesforce: ‘Just forget about CRM for a bit’
MuleSoft, MapAnything, Tableau... those who consider
Salesforce's recent acquisition path can legitimately ask themselves to what
extent the CRM flag still covers the load. "You are indeed selling us a
bit short", laughs Jo Buvens, Senior Regional Vice President EMEA CPQ
& Pardot at Salesforce.... Read more
HubSpot adds new features to platform
HubSpot introduces a number of new features for its platform, including the addition of machine learning functionality. There will also be new features for Sales Hub Professional and HubSpot Conversations.
The changes are based on suggestions from customers. The top suggestions have been adopted, a... Read more
HubSpot will connect data from multiple sources more closely
HubSpot and marketing data engine Supermetrics have started a collaboration. The two companies want to enable users to automatically collect and integrate data from multiple HubSpot portals or accounts.
HubSpot's tools enable marketers to generate and manage inbound traffic via email, content market... Read more
Teamleader takes over Yadera
Teamleader acquires Yadera, in order to be able to serve medium-sized companies as well as solutions for smaller companies. The suppliers of CRM, sales and project management software still offer these as separate products.
Teamleader recently introduced a number of solutions. These were a mobile ap... Read more
Facebook introduces new business Messenger tools
Facebook comes up with some new tools for business Messenger users. This includes a tool that automates parts of conversations and a function for integrating business calendars in Messenger.
The automation tool is called Lead Generation, because the start of conversations is automated. Employees... Read more
Hubspot takes on Salesforce, ambition to grow is there
Hubspot is mainly known as a marketing automation
specialist and some CRM-activities, especially since they started offering the
latter for free. However, the company has much bigger ambitions. It is ready to
launch a serious attack on Salesforce. In addition to marketing and sales, it
now also foc... Read more
Salesforce Essentials expansion announced
Salesforce announced Wednesday that Salesforce Essentials will be improved with new ways for companies to communicate directly with their customers. The CRM platform for SMEs will support integrations with social media channels and new chat and call services.
We all expect real-time and immediate co... Read more
Microsoft wants to adjust prices and packaging of Dynamics 365 again
Microsoft plans to customize the way it pricing and packaging its Dynamics 365 CRM and ERP applications. The changes must enter into force on 1 October, according to ZDNet.
Currently, Microsoft CRM offers a Customer Engagement Plan for $115 per user per month. ERP is offered through the Unified Oper... Read more
Email marketing tools in HubSpot CRM now free of charge
HubSpot informs Techzine that a number of tools for email marketing, ad campaign management and marketing analysis are now available free of charge within the CRM system. The reason for this free service is the abundance of different apps that companies often use. HubSpot therefore gives users the o... Read more