Everything there is to find on tag: Customer experience.
An excellent omnichannel customer experience is more important than ever. Consumers have become spoiled with ...
ServiceNow and Qualtrics launched a new app that improves the experience of IT and customer service professio...
Accenture has agreed to purchase Experity, a Brazilian firm working on the provision of customer experience a...
Zendesk is on track to gain even more customer service capabilities and announced the acquisition of Cleverly...
In uncertain times of crisis, consumers expect companies to adapt to new behaviours. Further digital efforts ...
Zendesk has recently been offering their clients the ability to track customer service statistics. However, t...
In the 4th Industrial Revolution, on the one hand the rapidly changing technological developments are central...
One of the companies in today's technology sector that has an enormous amount of technology to help organisat...
The customer experience is the top priority of IT leaders. That's what respondents say in a Salesforce survey ...
Deloitte Digital expands its partnership with SAP to provide better customer service. Deloitte wants to link t...