Everything there is to find on tag: Customer experience.
Accenture acquires Brazilian customer experience firm Experity
Accenture has agreed to purchase Experity, a Brazilian firm working on the provision of customer experience a...
Tag: Customer experience
Timeline
Zendesk acquires Portuguese startup Cleverly for customer service
Zendesk is on track to gain even more customer service capabilities and announced the acquisition of Cleverly...
Top story
Digital consumer turns the world of business on its head
In uncertain times of crisis, consumers expect companies to adapt to new behaviours. Further digital efforts ...
Zendesk introduces a new dashboard for real-time data presentation
Zendesk has recently been offering their clients the ability to track customer service statistics. However, t...
Expert Talks
IT as a catalyst for business: the IT department of the future
In the 4th Industrial Revolution, on the one hand the rapidly changing technological developments are central...
Top story
VMware has four superpowers to help customers
One of the companies in today's technology sector that has an enormous amount of technology to help organisat...
Lack of skills big challenge within IT
The customer experience is the top priority of IT leaders. That's what respondents say in a Salesforce survey ...
Deloitte and SAP work together to improve customer experience
Deloitte Digital expands its partnership with SAP to provide better customer service. Deloitte wants to link t...